FAQs

The Wanderr is Assembled in the USA.

OME stands for Oceans + Mountains = Earth.

Best place to find all OME Gear products right now is right here on our website. You can also find Wanderrs at Huckberry, Amazon, Wayfair, and specialty retailers across the country. If you order now, you'll be one of the first to experience The Wanderr® in all its adventure-loving glory!

OME Gear currently ships anywhere in the contiguous United States. Extra rates may apply for shipping to Alaska, Hawaii, or any territory or jurisdiction outside of the contiguous United States.

OME Gear (www.omegear.com) accepts all major credit cards: Visa®, MasterCard®, American Express®, Discover®.

We want every customer to be happy during every interaction with our company, so we have a great return policy in the event that you need to return an item.

You will have 30 days from the date of purchase, with a receipt, to return any item for a full refund. Item must be boxed and in same condition in which you received it from our warehouse.

You can also see our full return policy by clicking on the link at the bottom of this website.

Providing you with a quality product is of utmost importance to us. We work hard to ensure that you will be completely satisfied with our products.

Given that, we offer a ONE year MANUFACTURER DEFECTS ONLY warranty. This warranty excludes normal wear and tear. For more details, please see our Terms & Conditions page.

Please don't hesitate to reach out to our Customer Experience team with any questions or issues at info@omegear.com.

We design all our products with durability as one of our top-of-mind features. In cart mode, The Wanderr® has been designed to hold 150 lbs. In chair/lounger/cot mode, The Wanderr® will hold 300 lbs.

Great question! Like anything, best way is to take good care of it. When you use it, be sure to hose it off really good and let it completely dry before storing it. To clean the fabric, use a gentle soap and water, then rinse off well. Best place to store it is in a dry place such as a garage or shed.

The armrests are made of eucalyptus. To keep them in great shape, it's best to liberally wipe the eucalyptus down with 2-3 times per year linseed oiltung oil or Danish oil. Let the oil remain on the surface of the wood and then wipe it off again.

Yes! OME Gear has an innovative team of designers who are continually generating creative ideas for useful products our customers are asking for and we will be adding new products periodically, so check back often!

If you have an idea you would like to suggest, feel free to contact us at info@omegear.com.

Send those over to info@omegear.com. Thanks for spreading the OME Gear love!

To see our full terms and conditions, please click here.

DAILY USE:
1. After each use, thoroughly rinse Wanderr with water to remove all sand, salt, and dirt.
2. For stains on fabric, use water and a mild liquid detergent.
3. Allow the Wanderr to completely dry before storing.
4. Thoroughly rinse axles and wheel bushings.

YEARLY CARE:
1. Spray fabric is Starch Guard.
2. Apply WD40 to the hinges. (being careful not to get on fabric)
3. Apply wood oil to the arm rest.